Your information.
A clear purpose.

What you share with us

The service request asks for your name, email, service interests, project description, timing, and property locations. Phone and company details are optional. Locations can include an address or parcel reference, a map pin, an optional boundary, and property-specific notes. Multiple properties are kept separate in your request.

We use this information to review your request, contact you, discuss the scope, and arrange work you choose to confirm. Please include only information relevant to the project. Do not put passwords, payment information, or unrelated sensitive information into the description.

How location tools work

Google Maps supplies the interactive map and address search. Using those tools sends location-related information to Google. If the Google connection is unavailable, address lookup may use the U.S. Census geocoder. Optional parcel lookup uses public Florida parcel and geographic information services. A parcel outline is a reference, not a verified legal property boundary.

While you complete the form, geographic information may also be sent to USGS imagery services to prepare the map previews included with a request email. Prepared map images are held in private temporary storage for up to 15 minutes of reuse and become eligible for cleanup after one hour. This preparation does not send a request email or store your contact details or project description. This imagery request uses the geographic coverage needed for the preview. The location information and optional outlines can be included in KML or other geographic attachments to help our team understand the requested area.

FAA airspace reference layers

Once you allow and open the interactive map, FAA reference layers start automatically for the area in view. You can turn the overlay off using the FAA airspace control. The browser requests public FAA records from ArcGIS without sending browser cookies. Those requests share the map extent and ordinary connection information with the data service. Your contact details and project description are not sent to ArcGIS. We do not store the returned airspace records in browser storage or add an automated airspace verdict to your submitted request.

The overlay shows selected FAA planning layers, not a complete current flight-clearance check. The pin summary applies only to that point. Our pilot reviews current restrictions, airspace authorizations and conditions before a flight is arranged.

How the request reaches our team

The website sends service requests through Google Workspace email to the ECDP team. The email includes your submitted contact information, request description, location details, map previews or links, and relevant geographic attachments. Our team uses the message to review and respond to the request.

The site also keeps private delivery and retry records using hashed identifiers, status, a receipt reference, and timestamps. These records help prevent duplicate notifications and distinguish a sent request from a failed or uncertain delivery. Technical records for sent and failed requests become eligible for deletion after 180 days. Records with uncertain delivery are kept for manual review. Old rate-limit records are eligible for cleanup after seven days. These owner-delivery records are separate from the detailed request email in our inbox; technical cleanup does not delete that email.

Customer acknowledgment emails

When customer acknowledgments are enabled, new accepted service requests can receive an email recap at the submitted email address. It confirms receipt of an inquiry, not a booking. We use the existing business email service; this transactional message is separate from optional advertising measurement.

A private delivery record temporarily stores the submitted contact details, project description, all property details and location notes. It is not publicly accessible. The website attempts the recap after our team notification is accepted. The saved copy is removed after our email service confirms acceptance; a technical reference, content hash, timestamps and status remain to prevent duplicate sends. Email-service acceptance does not guarantee inbox placement.

There is no scheduled automatic resend. A same-request status check can retry a definitively rejected message after a waiting period, for up to 24 hours; uncertain outcomes require operator review and are not automatically resent. Failed, incomplete or uncertain records and saved content remain private until resolved or removed. Per-recipient rate records use hashed email identifiers and become eligible for cleanup after seven days during delivery processing. Email copies held in business mailboxes follow our correspondence retention practices rather than the delivery-record cleanup schedule.

Other website services

The pilot network inquiry links to a 17hats form. If you choose that link, the information you enter is handled through that service. Customer service requests use the request form on this website. Google Maps and other external services may apply their own privacy practices when you use them.

The form uses a short-lived browser verification step and request limits to reduce automated submissions. This verification is processed by our own website. The custom request form does not save your contact details or project description in browser local storage. Advertising measurement is a separate optional choice. Only after opt-in, Google Ads receives advertising-cookie and connection information, a sanitized page URL and an opaque reference for a server-confirmed request. We do not pass the form’s name, email, phone, property address or message to Ads. We do not configure GA4 page or lead events, enhanced conversions, automatic user-provided data collection or remarketing. With advertising consent, Google website-call measurement can replace our displayed business number with a forwarding number for eligible ad visitors. Calls still reach our business line. Google measures qualifying calls against the existing 60-second rule; clicking a phone link alone is not a completed call. This implementation does not enable call recording.

Your privacy choices and data handling

Use Cookie settings in any footer to control maps, Google review previews and advertising measurement independently. Advertising starts off; a previous map/review choice never authorizes advertising. The first-party preference stores only the choice, version and time for up to 180 days. Changing a choice does not save the contents of your request. See the cookie notice for provider and storage details.

We use request information to respond, plan coverage and keep relevant project correspondence. Advertising measurement is optional and is not required to request service. With advertising consent, we retain allowlisted campaign fields and opaque Google click identifiers for this browser session, up to 24 hours, and attach them to the private team notification and receipt when you send a request. This helps our team manually connect the request reference with later lead stages; it is not automatic CRM transmission or proof of a sale. Turning advertising off clears the session context. Previously sent business correspondence may retain it under the handling described below. We do not sell request information. The opaque request reference and dispatch time may be kept in advertising-only local storage with a 90-day expiry to minimize duplicate conversions (expired entries are removed on the next advertising opt-in or dispatch); form contents are not saved there. Withdrawal clears that history and accessible first-party advertising cookies and reloads the page. A consent-state update may reach Google during withdrawal; it cannot recall previously sent data or clear cookies on Google’s domains. Hosting providers, Google Workspace and providers you choose to use process information needed to run their services. We may also retain or disclose information when needed to meet legal obligations or protect the website from misuse.

Technical cleanup periods described above do not set an automatic deletion schedule for our business inbox. Project correspondence may be retained for the inquiry, work and related business or legal records. Ask us about access, correction or deletion; we will consider the request, identity verification and any records we must retain. Do not include sensitive personal information or private credentials in your service brief.

The website is intended for service inquiries, not for children to submit personal information. A parent or guardian who believes a child sent information can contact us to discuss removal. We take reasonable measures to protect request information, but no internet transmission or storage system can be guaranteed completely secure.

Questions about your information

If you want to ask about a request, correct information you sent, or discuss deletion, contact Emerald Coast Drone Pros at (850) 737-3009. Include the receipt reference if available so we can locate the appropriate request without asking you to resend unrelated details.

We review information requests in light of the actual records held for the assignment. This page describes the current website workflow and will be updated when the services or handling change. Last updated October 30, 2026.

Website terms & Google services

This website helps you explore our services and request coverage. Sending a request does not confirm a booking; the scope and arrangements are agreed with our team.

Google supplies the map, address tools, and Google review preview. Optional maps and the review preview remain off until you allow their category in privacy settings or request the feature. When allowed, the review preview loads directly from Google as you approach its section, sharing ordinary connection information such as your IP address and website origin with Google. The review data request omits browser credentials; supplied author photos use anonymous image requests without a referrer. These requests do not load the Google Maps JavaScript SDK. Google still receives the network information needed to respond. We do not save review content in browser local storage or in our website files.

Your use of Google-powered features is subject to the Google Maps Terms of Service and Google Privacy Policy. Reviews are contributed by Google users; read the full profile on Google to see all available feedback.